About

Built by practitioners. Supported like a partnership.

Plaid combines practitioner-built programming with a high-touch success model—so clients don’t just buy software and get left alone. Our team brings 130+ years of combined experience in higher education and fraternal/sororal life, and our support teams are U.S.-based.

Plaid team members collaborating

What makes Plaid different

Assigned Client Success Manager
Every client has an assigned CSM with at least quarterly meetings and proactive adoption support.
Not one-size-fits-all
We help integrate your policies, procedures, and requirements into training so it’s locally applicable.
Optional measurement
Climate surveys delivered through QuestionPro with results reported in Plaid Insights (Domo-powered).

Meet the team

Leadership
Doug Opicka
M.P.A., Illinois Institute of Technology
26+ years in higher ed & fraternal organizations
20+ years in technology & consulting
LinkedIn
Doug Opicka
Founder & Managing Partner
Chris Woods
M.A., Corporate Communication — Austin Peay State University
15+ years in higher ed & fraternal organizations
LinkedIn
Chris Woods
Managing Partner
Client Success
Allison Negron
M.S.Ed., Higher Education — Old Dominion University
10+ years in higher education
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Allison Negron
Client Success Manager
Fran Morello
M.S.Ed., Computer Technology in Education — Buffalo State University
10+ years in instructional design & e-learning
20+ years in technology
LinkedIn
Fran Morello
VP of Research and Development
Doug Geiger
Ph.D., Higher Education Administration — Loyola University Chicago
30+ years in higher education
Dean or VP at: Illinois Institute of Technology · University of Chicago · St. John’s University · City Colleges of Chicago · Loyola University Chicago
LinkedIn
Doug Geiger
VP of Learning and Development
Tyler Meyer
B.A., Marketing & Musical Theatre — Carthage College
5+ years in business operations & client support
LinkedIn
Tyler Meyer
Technical Support Analyst
Programs & Content Development
Brieanna Criscione
Ed.D., Higher Education — Northeastern University
10+ years in higher ed & fraternal organizations
LinkedIn
Brieanna Criscione
Senior Consultant
Kim Novak
M.P.A., Public Administration — Missouri State University
30+ years in higher ed & fraternal organizations
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Kim Novak
Strategic Advisor
Brigette Allen
Ed.D., Higher Education — Northeastern University
10+ years in higher ed & fraternal organizations
LinkedIn
Brigette Allen
Consultant

Testimonials

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Partnering with Plaid has provided the USC fraternity and sorority community access to a wealth of knowledge, research, and expertise.
Carli Mercer Director of Fraternity & Sorority Life, University of South Carolina
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Plaid’s modules were a big win. It ensured all new members had the same base level knowledge and made it easier to track completion.
Aimee Wardle Assistant Director of Fraternity & Sorority Life, The College of New Jersey
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PlaidSport has been a game changer for WKU volleyball.
Travis Hudson Volleyball Coach, Western Kentucky University
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I would recommend Plaid to anyone needing help hiring the right person.
Jeff Rogers President, Old Kentucky Insurance, Inc.

Want to see what this looks like for your organization?

We’ll walk through programs, rollout approach, and next steps.

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